Outdoors Geek Reviews
Outdoors Geek Customer Reviews (13)
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About Outdoorsgeek.com Popular Products and Services?
Outdoorsgeek.com is celebrated for its comprehensive selection of rental camping equipment, which includes tents, sleeping bags, and sleeping pads. These items constitute the core of their product line and have been gear tested to ensure quality. The rental backpacking packages offered by Outdoorsgeek.com are particularly popular among customers. Additionally, the company provides camping packages, backpacking packages, and DIY Glamping options, catering to a variety of outdoor experiences. The ultralight tents and canvas hunting tents are also among the favored choices for customers seeking reliable and convenient outdoor gear solutions.
Outdoorsgeek.com Return Policy?
Outdoorsgeek.com has a rental program where customers can reserve their camping or backpacking equipment online or by phone. After use, customers are expected to clean and dry the gear, re-pack it in the box it came in, and drop the box back into UPS. They also offer a Try Before You Buy program where they ship brand new gear to customers without charging the return shipping fee. After the predetermined rental period is over, they call the customer to find out if they want to keep the gear. If so, they allow the customer to put the entire rental price towards their purchase, plus 10%. No extra fees are charged.
Regarding their shipping policy, they usually send the gear well before the date requested, which reduces anxiety for the customer. They alert the customer when their equipment is shipped to their location and then again once they receive the box back that was returned. They also offer the convenience of picking up and dropping off the gear at their store in Denver.
About Outdoorsgeek.com Popular Products and Services?
"Outdoorsgeek.com" is a well-known camping & hiking brand that competes with other brands like REI, Carhartt, and Cabelas. It has an overall consumer score of 4.1 out of 5.0 based on 21 reviews. The company offers a variety of rental gear including tents, sleeping bags, and backpacks. They also provide camping packages and backpacking packages. Customers have praised the company for its quality service and excellent gear. The gear is clean, in good condition, and is usually sent well before the requested date. The company is also known for its good customer service communication and flexibility with changes in reservations. However, some customers have reported that items were not put together and prepared before arrival. Despite this, the overall experience with Outdoorsgeek.com has been positive. The company is based in Denver, and customers have found it convenient to pick up and drop off gear at the store, especially for long camping trips across the country. The company's website is a one-stop-shop for rental camping equipment, making it a popular choice for outdoor enthusiasts.
Outdoorsgeek.com Return Policy?
Outdoorsgeek.com offers a straightforward return and shipping policy for their rental gear. When customers receive their rented items, they will find a return shipping label included. After the outdoor adventure, the gear should be cleaned and dried, then repacked in the original box. The return shipping label is then adhered to the box, and it can be dropped off at any UPS location. This process eliminates the need for customers to visit a store to pick up or return items, providing a hassle-free rental experience. Additionally, if customers decide to purchase the gear they rented, Outdoorsgeek.com allows them to apply the entire rental price towards the purchase, plus an additional 10%. This policy not only encourages trying out gear before buying but also makes the transition from renting to owning seamless and economical.
How long does shipping take for orders from Outdoorsgeek.com?
Outdoorsgeek.com is based in Denver, Colorado and they ship nationwide. The company prides itself on sending orders well before the requested date, which helps reduce customer anxiety. Customers never pay for transit time. Once the rental period is over, customers simply need to clean and dry the gear, repack it in the box it came in, adhere the return shipping label that was included, and drop the box back at a UPS location the day after they return. It's that easy. No need to stop anywhere and pick up gear or drop it off by a certain time. Just drop it at a UPS location the day after you return and you're all set. This information should give you a good idea of how long shipping might take for orders from Outdoorsgeek.com. However, for the most accurate information, it's always best to contact the company directly or check their website.